Retail orders generally ship within 1 to 2 business days to the address provided at checkout.
Orders are replaceable, but non-refundable. We'll happily send a replacement if something arrives damaged but must be made aware of these damages within 7 days of receiving your order. If that has happened, please contact me at firstname.lastname@example.org and include your order number and photos of the damaged product.
Otherwise, all sales are final.